Shipping

Have questions about your order or need assistance? We\'re here to help!

Phone: (323) 880-4117
Email: [email protected]

Don\'t hesitate to reach out—our team is ready to assist you!

US OVERNIGHT SHIPPING: Next business day delivery by end of day.

US EXPRESS SHIPPING: Delivery within 2-3 business days.

US STANDARD SHIPPING: 6-8 business days.

DHL INTERNATIONAL STANDARD SHIPPING: 8-14 business days.

FREE US STANDARD SHIPPING offer is valid on orders $120 or more. No promo code is required to redeem free shipping, just select Standard Shipping during checkout. Offer is subject to change without notice.

*Shipping thresholds are subject to change during sales and promotional events. Be sure to check the latest details at checkout to see how you can qualify for free shipping!

US EXPRESS ORDERS:

Orders must be placed before 12 PM PST in order to be shipped within one business day. Any orders placed Friday after 12 PM PST through Sunday, will be sent out the following business day. Carrier delays may occur during the holidays.

DHL INTERNATIONAL STANDARD SHIPPING

All prices are subject to change upon ordering. You will be contacted if necessary.

*Please note these shipping options reflect estimated average shipping times.

Your package is tendered to our carriers within 24 hours, during standard business days. Delivery times are dependent on the carrier.

Pre-orders are advance purchases that secure your spot for highly sought-after items before they arrive at our warehouse. It’s a great way to guarantee that an item will not be sold out upon arrival at our store. The specified pre-order date or time frame indicates when we anticipate receiving the item.

For example, if the pre-order date is set for early June, we expect the item to arrive within the first 1-2 weeks of June, with shipping shortly thereafter.

PRE-ORDER TIME FRAMES: EARLY:
Week 1-2

MID: Week 2-3

LATE: Week 3-4

CAN THE TIME FRAME BE DELAYED OR CHANGE?

While we\'re doing everything in our control to ensure your item reaches you within the time frame, unforeseen circumstances like weather conditions, customs clearance, and carrier delays can happen. If there\'s any switch in the timeline, our customer service team will get in touch, providing updated shipping time frames. If the new date isn\'t convenient for you, we\'re more than happy to assist in swapping it out for an available in-stock style.

HOW DOES MY PREORDER SHIP?

All preorder items are set to ship out with either US or INTERNATIONAL standard shipping. To upgrade your shipping method, feel free to contact our customer service team at [email protected], join a live chat, or shoot us a text at (323) 880-4117.

*Please note that express shipping is currently limited to domestic orders and doesn\'t apply to international shipments. We appreciate your understanding!